Kooronya Boarding Kennel & Cattery

Reviews of Kooronya Boarding Kennel & Cattery

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  Grant C Added October 31, 2019

  ★ ★ ★ ★ ★
  Needed some long term assistance with no notice, and was again blown away by the help. The dogs were extremely well cared for and came home extremely happy an healthy. Would recommend the kennels anytime.
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  Health Metrics Added October 26, 2019

  ★ ★ ★ ★ ☆
  Kooronya came through for last minute accommodation for both my cat and dog. Was happy with the facilities and my dog came back a bit plumper but happy and clean. Cat facilities were also good. I like the way this organisation is available on weekends and public holidays to take your call. I have no reason to not recommend. Would definitely put my pets there again. The only reason I'm giving 4 instead of 5 stars is due to superior customer service I've received elsewhere (which I think comes down to more staff and bigger facility). I would also urge management to respond to negative reviews, as they are vastly different to my experience and need some explanation in my view.
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  tania mcdonald Added October 16, 2019

  ★ ☆ ☆ ☆ ☆
  I also wanted to rate a zero for the service i luckily did not receive as they refused to take my dog at the last minute. I called up for a last minute booking and booked my 15 month rottweiler in for one night. Was advised all they needed was the dog and his vaccination certificate.
  When we arrived, christine ,who i had spoken to on the phone only 15 minutes earlier seemed to have no idea who we were?
  My dog was excited and greeted her with no problems and we started to do the paperwork when a man approached the small office. My pup is frightened of some men so became fearful aggressive.
  I explained he is frightened of some men. Was told i should have said that on the phone initially, then they refused to take him and i said i understand.
  I was totally ignored and they disappeared leaving me at the desk feeling upset and disgusted. We left drove to Baxter and my rottie is staying there for 2 nights with staff who are educated and no issues
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  John Mitchell Added October 12, 2019

  ★ ★ ★ ★ ★
  So clean and friendly service. Happily leave my dog here to stay.
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  Nadia Douglas Added October 09, 2019

  ★ ★ ★ ★ ★
  Have had great experiences dealing with kooronya . I have left my dog and cats there for a number of years . This is a family run business my dog always comes back happy, healthy and clean . The cats have ample space and also get to leave there enclosures and roam in the outdoor area . The staff have great experience with dogs and cats
  Great prices compared to others in the area . Get in quick to book .
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  Janneke Roberts Added July 18, 2017

  ★ ★ ★ ★ ★
  I have been using Kooronya Boarding Kennel and Cattery for about 5 years for my golden retriever and burmese cat. Both are always well cared for and I enjoy having the peace of mind when I am away. This is a family run business and the staff are always very friendly and knowledgeable. The prices are very reasonable and the service is high quality. Both my pets and my family are very happy.

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